A business platform,
not just a ticketing tool.
Stop asking your ticketing software to be a CRM. MuseumHub provides a powerful business engine that handles everything from box office sales to complex revenue management.
Love your current ticketing tool?
Keep it.
You don't have to change your hardware or your software. Whether you use Ticketure, ACME, or something else, MuseumHub integrates deeply to bring your scan data, revenue, and constituent records into one source of truth.
- 📞
The "Box Office" Module
Most systems fail when someone calls in to buy tickets. Our HubSpot CRM card lets staff process phone orders instantly while keeping inventory synced.
- 💳
Membership Sync
If a member renews over the phone, that data is entered in HubSpot and automatically pushed to your ticketing tool. No double entry.
- ⚡
Trigger Automation
Use ticket scans to trigger highly personalized SMS and email workflows. Send a "Welcome" text the moment they walk through the door.
General Admission is easy.
We handle the hard stuff.
Generic event platforms fall apart when they meet real museum operations.
- Field Trip Management: Book 50+ tickets without payment upfront. Invoice schools later directly from the system.
- Smart Capacity: If a Private Event books the West Wing, those GA tickets are automatically removed from the website.
- Resource Management: Track staff, security, and AV needs alongside revenue for specific spaces or buildings.
| GAU Code | Channel | Amount |
|---|---|---|
| 4001-GA | Web Sales | $4,250.00 |
| 4001-GA | POS (Credit) | $1,120.00 |
| 4020-MEM | Membership | $850.00 |
| TOTAL | $6,220.00 | |
The Finance Director's favorite feature.
Stop the late-night spreadsheet gymnastics. MuseumHub aligns your ticketing data with your GAU/GL codes automatically.
Real-Time Receivables
See exactly what happened today. Track revenue day-over-day, week-over-week, for any site or sub-location.
Invoice & Reconcile
Create invoices, track payments, and push reconciled batches to your accounting system without manual uploads.
Common Questions
What happens if the internet goes down?
We have an offline mode for entry scanning. The scanners locally cache valid tickets so you can keep the lines moving even if the Wi-Fi drops. Data syncs automatically once connection is restored.
Can we use our existing ticket printers?
Likely yes. MuseumHub supports standard Boca and Star thermal printers. During onboarding, we test your hardware to ensure compatibility or recommend low-cost modern alternatives.
Does this handle membership discounts?
Yes, automatically. Because it's built on HubSpot, the system recognizes a member via email lookup or card scan and applies their specific tier discount (e.g., 10% vs 20%) instantly.