Don't settle for mediocre "all-in-one."
Legacy museum CRMs try to do everything...and they usually do it poorly. Their email tool is clunky. Their shop tool is basic. Their reporting is rigid.
Closed System
"You must use our built-in (bad) email tool."
HubSpot Ecosystem
"Use the best tool for the job. We connect it."
If it has an API, it belongs in MuseumHub.
We offer two powerful ways to connect your tools, ensuring you never hit a dead end.
-
1. The App Marketplace
1,500+ native integrations (Slack, Ticketure, Shopify, Quickbooks) that connect with a single click. No code required.
-
2. Custom API Solutions
Have a niche collection database or custom turnstile hardware? Our team uses HubSpot’s open API to build custom pipelines that bring that data home.
You don't always have to rip and replace.
Sometimes, it makes strategic sense to keep a specific tool. Maybe you have 2 years left on a contract. Maybe your curators refuse to leave TMS. Maybe it’s a proprietary system built just for you.
That’s fine. With MuseumHub, we integrate those tools so they feed into the central system. You get the benefit of unified data without the pain of a forced migration.
Collections & Curatorial.
Your Collections Management System (like TMS or EmbARK) is great for tracking objects, but terrible for tracking relationships.
MuseumHub connects the two. When an object goes on display, the Development team can see exactly which donor gave it so they can invite them to the opening.
Eliminate shadow IT.
When your main system doesn't integrate, staff start using "rogue" tools. Development creates a separate spreadsheet. Education uses a personal calendar app. Data gets lost.
The Single Source of Truth
By integrating every tool into MuseumHub, you ensure that if a member updates their email in Shopify, it updates in the CRM, the ticketing system, and the email marketing tool instantly.
Works with the tools you already use
And 1,500+ more in the App Marketplace.
Integration FAQ
Does MuseumHub replace my accounting software?
No. We believe finance belongs in finance tools (QuickBooks, Blackbaud FE, NetSuite). We simply push reconciled batches of revenue data to those systems so your Finance Director stays happy.
Is there an extra fee for the API?
No. Unlike legacy competitors who charge thousands for "API Access" or "SQL Read Access," MuseumHub inherits full API access from HubSpot.
What about old on-premise databases?
We can handle them. We use secure middleware to pull data from on-premise SQL servers and sync it to the cloud, ensuring you can modernize without losing historical data.