A Database Your Staff Will Actually
Love to Use.
Stop hiring expensive specialists just to run a report. We combine the world’s #1 easy-to-use CRM with the complex museum tools you need, all in one system.
The power of a true platform.
If you choose the full platform, MuseumHub becomes an "invisible layer." You literally only interact with HubSpot and your POS app.
Drag, drop, done.
Stop asking IT to pull a list. In MuseumHub, segmentation is self-service.
Easily select data related to a household or an individual person. Combine "Visit History," "Membership Status," and "Donation Amount" into a live list that updates automatically.
Stop clicking through layers.
Legacy databases are unnecessarily deep from poor architecture. You click five times just to find a phone number.
MuseumHub's horizontal architecture surfaces everything on the main screen. See their latest donation alongside their recent shop purchase and email opens in one chronological feed.
The "Single System" Model.
The Contact object is the center of the universe, but we allow you to "Roll Up" reporting to the household level easily.
You can decide: "On this household, I want to see all activities from every family member, every ticket, and every deal." It’s flexible, intuitive control over your data.
Work from the gallery floor.
The HubSpot mobile app gives your team full access to donor records, notes, and tasks from anywhere. Scan business cards directly into the CRM in seconds.
Productivity Questions
Do I need a dedicated Database Administrator?
No. This is a big difference between MuseumHub and legacy systems. HubSpot is designed for marketers and development staff, not IT pros. You can build reports and clean data yourself.
Does it work with Gmail and Outlook?
Yes. The HubSpot extension lives in your inbox. When you open an email from a donor, the sidebar shows you their last donation, membership status, and recent ticket purchases instantly.
How difficult is the training?
MuseumHub training is tailored to individual teams using their specific tools and workflows. On top of custom training, the HubSpot Academy offers free, world-class video training. Most new staff can be up and running in hours, not the weeks of training required for legacy museum systems.