Enterprise security. Zero server maintenance.
Eliminate the burden of hardware server closets, manual data backups, and ransomware vulnerabilities. MuseumHub operates directly on HubSpot’s multi-billion dollar cloud security framework, protecting your constituent data around the clock.
Retire your on-premise server closet.
On-premise servers and legacy private clouds force your institution to manage hardware updates and physical security risks. Moving to the cloud guarantees automated updates and continuous uptime.
- ✕ Weekly "Patch Tuesday" maintenance windows requiring system downtime
- ✕ Expensive VPN setups required for remote staff and mobile work
- ✕ Manual data backup processes that leave recovery to your staff
- ✕ Physical vulnerabilities (local power outages, server hardware failures, water damage)
- ✓ Automated background updates ensure you are always on the newest release
- ✓ Secure browser-based access from any device without VPN complexity
- ✓ Automated multi-region geo-redundant data backups executed continuously
- ✓ 99.99% Guaranteed uptime SLA backed by global AWS and GCP infrastructure
Continuous disaster recovery & high availability.
In a legacy local setup, a server hard drive crash can wipe out days of ticket transactions and donor records.
Our cloud infrastructure replicates constituent data across independent availability zones in real time. If a regional data center goes dark, another zone takes over instantly without staff or visitors ever noticing.
Eliminate shared box-office passwords.
Stop relying on shared box-office logins written on sticky notes. MuseumHub integrates directly with corporate Single Sign-On (SSO), allowing your staff and volunteers to sign in using their existing Microsoft or Google credentials securely.
A fortress for your constituent records.
Museums and cultural non-profits are increasingly targeted by automated ransomware attacks. On-premise legacy servers are often the primary point of vulnerability.
Our platform operates behind an enterprise-grade Web Application Firewall (WAF) with automated threat detection that inspects and blocks suspicious traffic before it reaches your database.
Security & Infrastructure FAQ
Key answers regarding data governance, hosting, and privacy.
Who owns our constituent data?
You do. 100%. Unlike proprietary software vendors that make data extraction difficult, you can export your complete database via open APIs or CSV files at any time with a single click.
Where is our museum data physically hosted?
Data is hosted across HubSpot's enterprise cloud infrastructure (backed by Amazon Web Services and Google Cloud Platform). You can select data residency (US, EU, or Australia) to satisfy local data privacy requirements.
Is there an isolated sandbox environment for testing?
Yes. You receive a dedicated sandbox portal where you can test third-party integrations, train staff members, and experiment with new workflows without impacting your live database.